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'Wifi Max' - 'learn more' link not working :-(

richardesigner
Tuning in

on ‎03-07-2024 12:47

So I'm trying to get another WiFi pod and the link (first image below) I need to click on (Learn More) produces a new screen with a 404 error message (second image below). It then directs me to the homepage and then I'm in a vicious circle. Can someone tell me how I can get hold of another WiFi pod. Cheers.Screenshot 2024-07-03 at 12.41.57 PM.pngScreenshot 2024-07-03 at 12.42.01 PM.png 

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2 REPLIES 2

newapollo
Very Insightful Person
Very Insightful Person

on ‎03-07-2024 18:11

Hi richardesigner 

Have you tried ordering a second wifi pod by logging into /my-virgin-media, as per the info below?

from https://www.virginmedia.com/wifi-max ?

How do I get a second or third WiFi Pod?
If you’re not getting download speeds of at least 30Mbps in every room with one WiFi Pod, you can request a second or third by signing in to My Virgin Media, clicking on Your Package and following the steps in the WiFi Max tab.
 
 
Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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Carley_S
Forum Team
Forum Team
In response to newapollo

on ‎05-07-2024 18:56

Hi @richardesigner 

Welcome to the community forums 

Sorry to hear you've not been able to order the 2nd pod. 

Has the steps kindly provided by @newapollo helped in getting this pod ordered for you?

Here to help 🙂
Virgin Media Forums Agent
Carley
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