Why two TV boxes showing in VM Connect app?

I just wanted to report a change of reporting within the Connect app, perhaps due to a recent app update, I don’t know, which has in effect, tidied up the issue that was covered by this thread. Currently, when I view “My Network” diagram, where previously the TV 360 box would be displayed incorrectly twice, it now doesn’t show at all on that screen. I only see the Hub 5 and two WiFi Pods. Instead, the TV 360 box is now included under my connected devices list, under the “WiFi Pod - Lounge” category which is correct as it is connected via Ethernet. It shows a “Great” connection as does my iPhone which is also connected to the same WiFi Pod but via WiFi. So, although the “Two TV boxes showing” issue appears to be resolved, I still have the remaining issue that both my WiFi Pods show as having a “Fair” connection which I know to be inaccurate as every device connected to those Pods has a “Great” connection which is also borne out in signal strength and speed tests. Despite several Hub 5 and WiFi Pod reboots and even a Hub reset, I can no longer see a “Great” connection status for the Pods despite that being so until recently, for reasons unknown. I will simply disregard that false information as I am well aware that the Connect app is unfortunately far from perfect.

Hi Matt, thanks for getting back to me. However, I don’t fully understand your reply. My software is always kept up to date if that is what you mean, so there is nothing I can do further to help correct this issue from this end. As I said, until recently, both WiFi Pods showed as having a “Great” connection whereas now they both show “Fair” and I have even seen “Poor” on one of them at one time before reverting back to “Fair” which is a complete mystery as they are both performing correctly. I am just hoping that someone at VM is aware of this bug and will issue an app update before too long to correct it.