Solved
What happens after a factory reset on a hub 3?
We had our fibre installed yesterday and after a few issues, we've now been told to test it via the status tab on the app. This has come up and said that it needs a factory reset. My worry is that i...
The VM Connect app is a grim piece of software that appears to have but one goal, to cause the customer more trouble than it is worth, this is why we do not have th Connect app installed on our mobiles.
After a RESET of the Hub 3 ( or any VM Hub ) it will revert to the factory shipping condition, ( if changed) the Hub admin menu password and Wi-Fi password will both revert to the values shown on the label on the base of the Hub. The Hub 3 will also revert to the original software which could be some years old.
We have has a Hub 3 since the service started here in 2017, I have never found a need to touch the RESET button.
I am reluctant to tamper with any piece of kit that is working.
