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Virginmedia pods reset

royrajat
Tuning in

hi

I have just had a new Hub5 installed. i have 2 Virgin Media pods that were associated with my previous Hub4. How can I now reset them to associate them with the new hub?

TIA

2 REPLIES 2

Client62
Alessandro Volta

Call the VM activation number 0800 953 9500, request the VM Pods are paired to the replacement Hub.  For the call have to hand your VM a/c number, the full details from the Hub’s sticker and ALL the VM Pods.

royrajat
Tuning in

Have been on hold trying to call for last 40 mins