on 08-08-2024 17:13
hi
I have just had a new Hub5 installed. i have 2 Virgin Media pods that were associated with my previous Hub4. How can I now reset them to associate them with the new hub?
TIA
on 08-08-2024 17:34
Call the VM activation number 0800 953 9500, request the VM Pods are paired to the replacement Hub. For the call have to hand your VM a/c number, the full details from the Hub’s sticker and ALL the VM Pods.
on 08-08-2024 19:16
Have been on hold trying to call for last 40 mins