on 23-07-2024 19:28
Is there a problem with the virgin media account app as I can’t sign in
on 23-07-2024 21:23
Hi @Patricia161
I currently can't sign into the My Virgin Media app, or sign in using a browser.
on 26-07-2024 12:03
Hi @Patricia161
Welcome to the community forums
Sorry to hear that you're not able to sign into the My Virgin Media app. Are you still having issues since posting?
If so, are you also unable to access your online account when using a browser? What do you see when you accept to sign in? Do you get an error message or is it just that the page doesn't load at all?