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Virgin media app

Patricia161
Tuning in

Is there a problem with the virgin media account app as I can’t sign in

2 REPLIES 2

newapollo
Very Insightful Person
Very Insightful Person

Hi @Patricia161 

I currently can't sign into the My Virgin Media app, or sign in using a browser.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

Carley_S
Forum Team
Forum Team

Hi @Patricia161 

Welcome to the community forums 

Sorry to hear that you're not able to sign into the My Virgin Media app. Are you still having issues since posting?

If so, are you also unable to access your online account when using a browser? What do you see when you accept to sign in? Do you get an error message or is it just that the page doesn't load at all?

Here to help 🙂
Virgin Media Forums Agent
Carley