Forum Discussion

Nikh's avatar
Nikh
Tuning in
3 months ago
Solved

Virgin hub 5 and Nas

Hi,  I have an old Netgear RN104 Nas.  It has been working fine with my old Virgin hub as well as the Sky router I had before it.

I recently got the a hub 5 and it will not connect with the Nas.  I've not messed with the settings if the hub at all as the previous Virgin hub worked straight away.

I've tried multiple ports on the hub and switched cables, everything else works perfectly fine.

Please help.

  • Client62's avatar
    Client62
    3 months ago

    Do you have a 10/100/1000 network switch or even a 10/100 switch
    to try as a bridge between the Hub 5 and the NAS ?

    • Nikh's avatar
      Nikh
      Tuning in
      3 months ago

      Yes it's the same.  Tried all the ports to no avail.

  • Adduxi's avatar
    Adduxi
    Very Insightful Person
    3 months ago

    Maybe another older NIC not liking the Hub 5 switch?  Another one for a 3rd party “switch in the middle” ? 

    • Client62's avatar
      Client62
      Alessandro Volta
      3 months ago

      A very good suggestion.

      The Hub 5 does not support 10Mb/s and that totally breaks the Ethernet speed negotiation for 10/100/1000 devices that start at 10Mb/s and give up on getting no response from the Hub 5.

  • carl_pearce's avatar
    carl_pearce
    Community elder
    3 months ago

    The NAS uses Gigabit ethernet so should be compatible.

    I wonder if you set a static IP for the NAS and the new router has already allocated that IP to another device via DHCP.

    Does the NAS display an IP address on the front screen?

    Does it match with any device in the 'Connected Devices' list when logging into the HUB?

    • Nikh's avatar
      Nikh
      Tuning in
      3 months ago

      The Nas is set to DHCP, even so I did a reset on it which resets the network just in case.

      In the hub connected devices it doesn't see the Nas at all, I have my sky box and playstation connected via ethernet also with no issues.

  • legacy1's avatar
    legacy1
    Alessandro Volta
    3 months ago

    Get a better router with 1Gb ports and use hub in modem mode

  • Client62's avatar
    Client62
    Alessandro Volta
    3 months ago

    Do you have a 10/100/1000 network switch or even a 10/100 switch
    to try as a bridge between the Hub 5 and the NAS ?

    • Nikh's avatar
      Nikh
      Tuning in
      3 months ago

      I do, I'm going to try that next. Thanks.

    • Nikh's avatar
      Nikh
      Tuning in
      3 months ago

      Plugged the Nas into the switch and worked straight away.

      Thanks everyone for the help.

    • Nikh's avatar
      Nikh
      Tuning in
      3 months ago

      Yes, tried that 3 times.  Also did a software reinstall which resets the network settings.

  • Roger_Gooner's avatar
    Roger_Gooner
    Alessandro Volta
    3 months ago

    Have you tested that an Ethernet cable works with another device, e.g. a PC or TV.

  • carl_pearce's avatar
    carl_pearce
    Community elder
    3 months ago

    Sounds old fashioned, however, I wonder if a crossover cable would have resolved the issue?