Virgin broadband been fitted today and no broadband signal upstairs or back of house

[stan2330]

Hi, I have had virgin broadband fitted today, broadband does not work upstairs or back of house.

[carl_pearce]

What subscription are you on?

Wi-Fi pods are either free if you are on Gig1, Gig2, or a Volt customer, or £8/month:

https://www.virginmedia.com/wifi-max

[John_GS]

Hi @stan2330 

Thanks for posting and welcome to the community. Sorry to hear of the WiFi issue. I'll send you a Pod now to assist further.