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Virgin broadband been fitted today and no broadband signal upstairs or back of house

stan2330
Joining in

Hi, I have had virgin broadband fitted today, broadband does not work upstairs or back of house.

2 REPLIES 2

carl_pearce
Community elder

What subscription are you on?

Wi-Fi pods are either free if you are on Gig1, Gig2, or a Volt customer, or £8/month:

https://www.virginmedia.com/wifi-max

 

John_GS
Forum Team
Forum Team

Hi @stan2330 

Thanks for posting and welcome to the community. Sorry to hear of the WiFi issue. I'll send you a Pod now to assist further.

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill