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Virgin blocking twitter links

Matt451
Joining in

When clinking links on Twitter the link is passed to twitters T.CO address which then pushes the user to the correct link address  but virgin media is blocking the T.co domain. As a result I can't click on news articles that people have posted on Twitter. Any fixes apart from a VPN?

1 ACCEPTED SOLUTION

Accepted Solutions

Client62
Alessandro Volta

At the top of your screen shot we can see your internet access has been intercepted
and redirected to host : uk-blockpage.prod.lg.securingsam.com

Access to the intended web page is being blocked by having "Smart Security" enabled in the VM Connect app.
Disable "Smart Security" in the VM Connect app & retry the access.

See where this Helpful Answer was posted

5 REPLIES 5

Client62
Alessandro Volta

Blocking how / what error message do you see.

Is this going to turn out to be another Hub 5 with Smart Security enabled in the VM Connect app ???

jaybee80
Joining in

 I'm having this issue too, it's so frustrating. I've added an image of the message to hopefully help us find an answer

 

 

1000024989.png

This is what I see

1000024989.png

 

Client62
Alessandro Volta

At the top of your screen shot we can see your internet access has been intercepted
and redirected to host : uk-blockpage.prod.lg.securingsam.com

Access to the intended web page is being blocked by having "Smart Security" enabled in the VM Connect app.
Disable "Smart Security" in the VM Connect app & retry the access.

Thank you Client 62, that fixed it for me