Virgin Media Connect App doesn't work
Virgin Media Connect App stopped working after some days of installation of Hub-5. I've rang and gone through different troubleshooting methods been told my Virgin Media technician but nothing work. ...
Forum Discussion
Hey there kamranbaig 👋 Thanks for reaching out to us and a warm welcome to the Virgin Media forums!
I'm sorry to hear about the issues with the Connect App 😞
May I ask if you're able to send a screenshot of the issue itself that is occuring?
Are you able to try another device and see if the same issues occur on there as well?
Are you able to ensure that the Connect App you have is on it's latest firmware as well as your operating system?
Let us know.
Kind regards,
Ilyas.
I have uninstalled/installed the app many times since I have raised the complaint last year December-2022. I have also reset Hub some time but nothing changed.
Please find screen shot (App can't find Hub).
I have installed this App on other iPhone but it's still not working.