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Unwanted calls

Steve7555
On our wavelength

on ‎29-01-2024 17:43

I'm getting calls from 020884010xx saying they are phoning from virginmedia.com regarding my intrernet, they sound as there in a large room with other people on phones which means I can't hear them is this a scam call or a true virginmedia.com call

 

[MOD EDIT: number edited in case it's an innocent number being spoofed]

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2 REPLIES 2

jbrennand
Very Insightful Person
Very Insightful Person

on ‎30-01-2024 14:33

Scam - block the number


--------------------
John
--------------------

I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.

Ilyas_Y
Forum Team
Forum Team

on ‎01-02-2024 17:42

Hey @Steve7555 Thanks for reaching out to us on the Virgin Media forums. 👋🏼

I'm sorry to hear about the scam calls.
Any calls from us will only be from the 0345 454 1111 number.

Any other numbers - reach out to us and we'll verify.

Kind regards,
Ilyas.

Ilyas_Y
Forum Team

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