cancel
Showing results for 
Search instead for 
Did you mean: 

Unable to access William Hill over wifi.

Smgg
Joining in

Other betting apps work and mobile data works too. Have been told its an IP issue and have restarted my router etc. Are there any other steps I can take to fix this?

2 REPLIES 2

Client62
Hero

With Child Safe disabled in the VM Online Account we can access the William Hill online betting website.

Try to turn Child Safe Off in your VM Online Account & try again.

If with Child Safe Off the problem persists, or you are unable to access the VM Online Account.
Change the DNS on your device to be OpenDNS, this will bypass the VM Child Safe 18+ content  filter.

The process is outlined below :-

https://www.opendns.com/setupguide/

Hi Smgg,

Thanks for posting and sorry to hear you're having some issues accessing certain sites.

Have you been able to try the advice from Client62?

Let us know if you still need help.

Alex_Rm