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Today my ethernet and wi-fi totally went off.

Tuning in

About for no reason about ten am the whole broadband all went off in bedroom and living room.Not only that I couldn't watch any TV as a sign came up every ten seconds.Im supposed to have 556mb so all afternoon I messed about with wires got to checking plugs yet nothing.I called virgin to tell them and it will be on Monday now evening.Now I don't know wat I've picked up but I can get through on a wi-fi it's not virgin and slowish but it's better nothing.Will I get broadband any money off bill for three days.

Z100 Nyc

Forum Team
Forum Team

Hey @Dexder Thanks for reaching out to us on the Virgin Media forums. 👋🏼

I'm sorry to hear about the issues with the broadband you are having.
Please do check here for any faults.

Let us know what it says and you can refer here for any compensation in relation to outages.

Kind regards,

Forum Team

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