Forum Discussion

cappedspeeds's avatar
cappedspeeds
Settling in
2 months ago

Speeds capped at 100 via Ethernet

Hello,

I am on the 1 Gig package at Virgin, and am a new customer. WIFI speeds upstairs aren't great so I have a powerline adapter plugged into the 2.5Gbps port on the Hub 5, and have that plugged into two machines upstairs, one Windows and one Mac. This gets me speeds of around 120-130Mbps which is of course lower than I would expect. The Hub 5 settings page shows both devices with a speed of 1000Mbps but a speed test on either machine doesn't reflect this. I have tried multiple different Cat 6 and Cat 5e cables, and have verified the settings are correct on both machines. Both machines have a single ethernet port capable of speeds above 1000Mbps and the powerline adapter being used is from BT and is also capable of 1000Mbps speeds. It feels like I have tried everything at this point. Does anyone have any suggestions?

Thanks.

  • jbrennand's avatar
    jbrennand
    Very Insightful Person

    Many powerline adapters only have 10/100 ethernet ports so speeds are limited to 100 down - do yours (make/model ?) ?

    Even ones with 1GB ports will be attenuated for speed.

  • legacy1's avatar
    legacy1
    Alessandro Volta

    Even the bast powerline are limited 1Gb does not mean 1Gb on them you need to run full ethernet.

     

  • jpeg1's avatar
    jpeg1
    Alessandro Volta

    Are the upstairs devices on the same mains circuit as the Hub end? If they are separate circuits from the consumer unit /fusebox there will be a considerable drop in speed. 

  • So the powerline is probably the problem? Is there a way to get faster speeds upstairs without powerline? Currently WIFI gives 12Mbps which is below the Virgin guarantee and quite unusable, 120-130 is fine but I'd ideally need higher. 

  • jpeg1's avatar
    jpeg1
    Alessandro Volta

    Be creative with ethernet. There is usually a way. 

    • Adduxi's avatar
      Adduxi
      Very Insightful Person

      Absolutely, my favourite is up an outside wall and into the roof space ...    😉  

      • Tudor's avatar
        Tudor
        Very Insightful Person

        Been there done that ……