Solid Red light hub 3

[Hideyspidey1]

Please send an engineer.  Solid Red light for 48 hours.  No WiFi. Not overheating. Was flashing green on 3 lights above but not now.  Just a solid Red line on bottom. Tried full reset twice and all other tweaks I'm supposed to try.  Fed up now

[Client62]

Green flashing arrows and bar on our Hub 3 normally mean the VM RFoG Platform has gone down in our village.

No Wi-Fi ...
1) Login to the Hub 3 menu, the Hub status info is on the first page, does it show:  Internet (Online)   ?
2) Visit Advanced settings >> Wireless >> Wireless Signal ... are the 2.4 & 5 Ghz bands both enabled ?
3) Visit Advanced settings >> Wireless >> Security  ... are the SSID / Password as expected ?

Red bar ...  
From the Hub 3 menu run the Network diagnostic test then scroll down to Temperature it it Normal ?

[Vikki_M]

Hi Hideyspidey1

Thanks for your post.

I'm sorry to hear there is a red light on the hub and that you have no WiFi. 

I'll send you a private message now so I can help.

Please look out for the envelope in the top right of the page and pop back to me when you can.