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Samsung s6 lite tablet vs Internet

Joining in

We have just upgraded to a hub5. 

All other devices connected apart from my daughters samsung s6 lite tablet which is connected with no Internet. 

The strange thing is that I have the same tablet which connects without issue. The tablet also connects to other WiFi networks without any issues 

I have tried forgetting the network and restarting but nothing seems to help. 

Please help! 



Knows their stuff

Seems to be a known issue

I'm not a Very Insightful Person (just a little bit, sometimes). I don't work for Virgin Media (but then nor do any of the offshore customer service agents).