Samsung phones not connecting to Hub 5
We have installed the hub 5 and our internet speed is so much better, however my sons both have Samsung phones and they are unable to connect to the hub. it shows on their wifi lists but then just w...
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sb85uk wrote:We have installed the hub 5 and our internet speed is so much better, however my sons both have Samsung phones and they are unable to connect to the hub.
it shows on their wifi lists but then just will not connect. Have tried updating their phones, soft resetting phones, restarting router.
Everything else connects great, except these Samsung devices.
Any ideas?
Yup. The Hub5 is in trial stage with many, many many bugs and issues.
gary_dexter wrote:Yup. The Hub5 is in trial stage with many, many many bugs and issues.
Gary, no, be fair, it’s on a ‘soft launch’, no; no idea either. 😉
But, yes, it does have more bugs than the insect section of the Natural History Museum, but look on the bright side, you are providing valuable testing experience for VM and they aren’t even making you pay extra for the privilege. Win / Win, no?
You can try splitting the Wifi bands and connecting the phones to the (albeit slower) 2.4Ghz band. That seems to work for some people with connection issues.
Hi Gary, how would I do this?
