SSL Protocol Error - Site Can't Provide a Secure Connection

[CMBurns22]

I'm a Virgin Media broadband customer, I've recently moved house and have just installed my new Hub 3 at the new address. I'm now finding that whenever I try to access certain webpages, I receive an error message. This is happening with a range of websites (not just naughty ones) including VPN providers.

I've disabled the child safety settings as I assumed that was the issue, but it hasn't fixed the problem. I noticed the issue first using my Android phone, but it's a similar situation on all devices. The problem is with Virgin Media rather than the pages themselves, as I don't have this issue when I'm using my mobile data.  

I've provided an example error message below, can somebody please help me fix this? 

This site can’t provide a secure connectionnordvpn.com sent an invalid response.

ERR_SSL_PROTOCOL_ERROR

[CMBurns22]

Thanks for this, what does this indicate?

[John_GS]

Hi @CMBurns22 

Thanks for posting and welcome to the community.

I'll send you a PM now to assist further.

Best wishes.

[chloe12]

Hi John, Im also facing the same issue, even after turning childsafe on and off to reset it, could you please look into this for me too?