Repositioning VM socket

[chapmantimsan]

Want to book an engineer to put another VM socket in another room of our bungalow. Would doing this mean re-starting the current contract?

[Cardiffman282]

Call it in on 0345 454 1111 as a no fault call out (£25).

[Kath_P]

Hi chapmantimsan, 

Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

Have a new socket installed won't re-start your contract or sign you up to any new minimum term. There is a £25 charge for the visit and this is something we can arrange for you. 

I will need to confirm some information with you to pass security and book the engineer visit. 

I have sent you a direct message to allow us to do this with you in a private space. If you are using a PC/Laptop then you can just click on the little ✉ at the top right-hand side of the page to access your inbox. If you are on a mobile/tablet device then instead click on the little circle icon in the top right then select 'Messages'. 😊

Thanks,