on 09-09-2024 15:01
Hi,
After enabling remote access how to access outside home wifi network what is the URL to access please advise
Answered! Go to Answer
on 09-09-2024 16:48
For our Hub 3, "Admin >> Remote Access" & "Admin >> Info" are one above the other.
on 09-09-2024 15:26
Interesting our VM Hub has these option is greyed out.
You will need the Public IP of the VM Hub and the Port numbers shown : 8443
like this xx.xx.xx.xx:8443
From the VM Hub Admin >>> Info page find the WAN IPv4 : xx.xx.xx.xx
https://whatismyipaddress.com/ the IPv4 is also shown on this link.
on 09-09-2024 16:10
Please help me with the navigation in Hub
on 09-09-2024 16:46
If you cannot work out the navigation in the hub you should not even attempt remote access. My impression is that this facility was removed from all hub with updates quite some time ago.
on 09-09-2024 16:48
For our Hub 3, "Admin >> Remote Access" & "Admin >> Info" are one above the other.
on 09-09-2024 17:51
Kindly be polite if you can't be silent and stay away don't be rude
I got the reply from another user Client62 which looks perfect
on 09-09-2024 17:51
Thank you
on 09-09-2024 18:14
Easy now, I am the grumpy old man before my first G&T of the evening approaches !
Indeed Tudor is quite right about Hubs loosing the option to enable remote access.
When I saw you have a Hub 3 my eyes nearly popped out as we also have a Hub 3 and it used to be possible to enable Remote Access but now I can navigate to that page but all settings are greyed out. Remote Access can not be enabled.
It would be very interesting to know if your Hub 3 is a different Hardware version
or has a different Software version loaded.
So from our Hub 3's Info page we have :
Standard specification compliant | : DOCSIS 3.0 |
Hardware version | : 10 |
Software version | : 9.1.2208.100 |
on 12-09-2024 14:20
Hey rafiaamiri, thank you for reaching out and just to confirm did the advice help or are you still needing some help?
Matt - Forum Team
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