Forum Discussion

Killsby77's avatar
Killsby77
Tuning in
27 days ago
Solved

Remote

My 360 box remote won’t let us go down recording list.

  • roy247's avatar
    roy247
    26 days ago

    I would try a factory reset using the keep recordings option it has worked for me in the past when something like this happened.

    It's only a partial system reset and not a complete factory reset. You are given 2 options,

    Keep Recordings
    Format Disk

    Choosing Keep Recordings, means you won't lose your recordings and any planned recordings or series links you've set up, but you will have to sign into your apps such as iPlayer, Prime, Netflix and ITVX again, also Match frame rate and Standby power consumption will go back to their default settings if you have changed them.

     

2 Replies

  • roy247's avatar
    roy247
    Hero
    26 days ago

    I would try a factory reset using the keep recordings option it has worked for me in the past when something like this happened.

    It's only a partial system reset and not a complete factory reset. You are given 2 options,

    Keep Recordings
    Format Disk

    Choosing Keep Recordings, means you won't lose your recordings and any planned recordings or series links you've set up, but you will have to sign into your apps such as iPlayer, Prime, Netflix and ITVX again, also Match frame rate and Standby power consumption will go back to their default settings if you have changed them.

     

  • Steven_L's avatar
    Steven_L
    Icon for Forum Team rankForum Team
    24 days ago

    Hello Killsby77,

    Welcome back to the Community and thanks for taking the time to post. I’m sorry to hear of the issues that you’re having with your TV 360 remote. Have you been able to get the issues resolved with the advice from roy247 or do you require further assistance?

    Kind Regards,

    Steven_L