Red light on Virgin Media Hub

[Baggyboy1]

Hub 3. Red light on continuously, slow wifi, internet etc.

I`ve turned it on/off, reset it using the pinprick hole in thye back, but to no avail.

What else can I do? or does it mean replacing the Hub?

Thanks

BaggyBoy1

[Akua_A]

Hi @Baggyboy1,

Welcome to our forums and thank you for your first post. Sorry to hear you are experiencing a hub red light. We can understand your concern and we want to best help. We have sent you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this.

Thanks,

[Akua_A]

No problem at all @Baggyboy1 

We are happy to help 🙂 Please let us know how the appointment goes and if you need any further help.