Forum Discussion

quadX's avatar
quadX
Joining in
3 months ago

Re: Hub 3 constant red light

Hello, I have the same issue (red light) and tried everything that is described above. I also did a full reset. Running tests confirms that the hub does not fully function (with Virgin link sent to us and login onto the hub via browser). I would appreciate a DM from a Virgin Media team member to arrange an engineer visit. Many thanks. 

Engineer visit
hub fault
  • Alex_RM's avatar
    Alex_RM
    Forum Team
    3 months ago

    Hi quadX,

    Thanks for posting and welcome to our community 😊

    Sorry to hear you're having some issues with the hub. So I can get a few more details from you, I've popped you over a private message.

    Alex_Rm