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Re: Boosters not connecting to hub

Lauramc2024
Joining in

on ‎09-05-2024 11:30

Hi I’m having exactly the same issue and have been on a call with someone for 25 mins with no resolution. I’m losing a lot of working time and this is very frustrating as it’s obviously an issue with many people. I would appreciate someone fixing it for me. Thanks 

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jbrennand
Very Insightful Person
Very Insightful Person

‎09-05-2024 15:07 - edited ‎09-05-2024 15:25

Need more info...

What..... "exactly the same issues" - are you actually having ?

What..... "exactly the same issues" - are you actually having ?

What error messages are you getting? 

Does the pod connect  ok when put close the hub?

Is it a new pod that has never connected ?

What Hub and Pod models are they


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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & TNT sport), x3 V6 boxes (1 wired, 2 on WiFi), Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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