Forum Discussion

davrog's avatar
davrog
Joining in
2 years ago
Solved

Price increase after moving house

Hi, my initial contract with Virgin Media began in August 2022 for a period of 18 months at total monthly cost of £21 for M100 Fibre broadband, to go up to £44 at month 19.  I moved house in July 20...
  • jpeg1's avatar
    2 years ago

    If you are moving address within a contract period, there should be no change to the price for the rest of that period.  But it has been reported many times that a new contract with increased prices has been forced on the customer. 

    You should make a formal complaint.