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Perceived Hub 4 Wi-Fi strength degradation

ScatchyMonkey
Tuning in

Hi - been using Hub 4 for about a year now, and until recently its Wi-Fi strength in all but the furthest locations of my house has been robust and stable. I'm running a combination of 2.4 and 5Ghz devices, with the 'cleverer' ones achieving dual-band. The hub's Wi-Fi signal is in default configuration, with Enable Channel Optimization enabled and channel selection is automatic for both frequencies.

No complaints until maybe a month or so ago, when my Win 11 laptop that usually sits upstairs in my office started to become unable to stably handle the usual Teams calls, screenshares, etc. Meanwhile other 2.4Ghz devices in the same room as the Hub 4 will briefly go offline from time to time. 

The Hub has always remained in the same place - albeit behind the TV - and yes berate me for this - but it's been absolutely fine there for my needs. 

The Hub 4's Wi-Fi troubleshooting capability is pretty much nil and as a last measure have just resort to reserving all of the c.25 devices' IP addresses and increasing the lease time to 7 days to help cut down on DHCP chatter. Its temperature is always hot to touch but the diagnostic tool doesn't complain.

I'm looking for options now - I don't think Pods will solve this problem, I've used a similar TP-Link solution and wasn't particularly impressed. Should I look to invest in my own wireless router and switch to Modem mode or should I seek to have an upgrade to Hub 5 with its stronger Wi-Fi 6 capability? 

Any advice welcome.

2 REPLIES 2

jbrennand
Very Insightful Person
Very Insightful Person

Switch to modem mode and use your own router combined with wireless access points or a Mesh system - wifi6 is available in those


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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & TNT sport), x3 V6 boxes (1 wired, 2 on WiFi), Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.

Matthew_ML
Forum Team
Forum Team

Hey ScatchyMoneky, thank you for reaching out and I am so sorry to hear you are having some WIFI issues.

Can I just check if the advice above helped at all? 

Matt - Forum Team


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