on 02-08-2024 16:15
Our outside box needs replacing as broken but can't see anywhere to book an appointment. Any help much appreciated, thanks
on 02-08-2024 16:20
Report damaged VM equipment...
https://www.virginmedia.com/help/reportingdamage
on 02-08-2024 16:35
I've looked at this and it's for equipment on the street ours is on our property
on 02-08-2024 16:45
Submit a report for a "Plastic termination box" with a "Missing cover" at your address.
on 04-08-2024 16:53
Hi RachaelHewitt,
Thanks for posting and welcome to our community 😊
So I can help with this, I've popped you over a private message to get a few more details from you.
Alex_Rm