Ordering wifi pods worst process ever

[chindo77]

I've been following the process for this via connect app, run tests and need a boost. The app doesn't let you order them despite what the main website says.

I'm at a total loss on this broken process. Can someone help me order some WiFi pods please!

[Adduxi · Accepted solution]

If the Connect app is not working correctly re ordering Pods, just wait here a couple of days.  A VM Mod should pick this up and discuss directly with you.

[Matthew_ML]

Hey chindo77, thank you for reaching out and I am so sorry to hear about this.

Let me send you a DM, however pods are only free if you are a 1GB or volt customer otherwise they are £8 per month.

[chindo77]

I've managed to order after waiting  while on webchat

[Steven_L]

Thanks for coming back to us chindo77 and we're glad that you have been able to get your pod ordered 👍

Kind Regards,

Steven_L