Ordering a pod

[johnw1949]

Three engineer visits, numerous emails and texts, (one way from Virgin), plus numerous phone calls from me

Two reboots, and STILL NO POD!!

Three remote system tests, (all acknowledged that there is a problem).

Who employs these people?

I need to speak to him/her.

[Ayisha_B]

Hi @johnw1949 👋

A warm welcome to our Community Forums and thanks for your post.

I am sorry you've not had the best experience with us. This is certainly not the level of service we aim to provide.

I'd love to help you further so will pop you a PM 📩 now and we can take it from there.

Speak soon!

[Ayisha_B]

Thanks for your time via PM @johnw1949 

Just to update the thread, the Pod was ordered and is scheduled to be delivered 😊

If I can help with anything else, let me know.

Have a lovely weekend!