Hi @Hawkeye41
Thanks for posting and welcome to the community. Sorry to hear of any WiFi issues though I am slightly jealous of the home gym 🙂 (I'd still make an excuse not to go haha).
I can see from checking the system, that you've ordered a Pod since posting which is fantastic. The WiFi Max guarantee does state about three Pods but only sent if needed. IE the scans and tests show they are.
There are a few requirements for the Pods to work with our Hubs:
• The Hub must be in 'Router Mode' and not have been changed to 'Modem Mode'.
• Channel Optimisation must be left on.
• The SSIDs must be the same and broadcast enabled.
• The SSID must be password protected.
• The Passphrases of the SSIDs must match.
The final one would be as well, don't put it directly in the coverage blackspot area, it should be at the middle point from where the router is, to the place where you're having the issue.
As long as all of the above points are all met then the Pod should automatically connect to your Hub's Wi-Fi and begin broadcasting. The wireless details from the Pod will be the same as the Hub's details, so no additional steps are required to connect the devices in the home.
When you've received the Pod and plugged it in, it can take a few days to fully settle down, keep running scans using the Connect App and it'll also advise on Pod placement as well :).
Keep us posted if you need any further help :).
