on 14-01-2024 08:09
I've just received a WiFi pod and it's making a noise like a fan is buzzing inside. Is this normal or is this a fault?
Answered! Go to Answer
on 16-01-2024 11:40
Thanks for posting and welcome to the community.
Please unplug the Pod.
I'll send you a PM now to replace it.
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on 14-01-2024 10:43
There are a few reports here about noisy and/or hot Pods. It sounds like it may need replacing? If you wait here a couple of days a VM Mod should pick this up and discuss with you.
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on 14-01-2024 11:23
Thank you. That was my thoughts too. I'm loathed to get onto the phone again as Ive spent hours calling since mid November to get the pod in the first place... There seems to be no real process to ordering them!
If a VM Mod is ready, the sound is getting louder albeit the signal seems to be OK.
on 16-01-2024 11:40
Thanks for posting and welcome to the community.
Please unplug the Pod.
I'll send you a PM now to replace it.
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill