Louren
2 years agoJoining in
No internet - help!
Hi,
Since yesterday morning I have had no internet - either through WiFi or over ethernet - from my Hub 5.
I have spoken to Virgin via WhatsApp and apparently there is a service outage in my area, however whenever I check the service checker everything is fine. I have also spoken to neighbours on Virgin and their connection seems unaffected.
I suspect it might be a hardware issue with my Hub 5 however as this apparent outage is not due to be resolved until Thursday afternoon, I can't get anyone to come and take a look - I work from home full time and four days without internet is not really acceptable.
Any help/further information would be greatly appreciated.
Thanks