cancel
Showing results for 
Search instead for 
Did you mean: 

No Ranging Response received - T3 time-out

bhaskarsamani
Superfast

every time i see this in network log, at that time, my internet drops out 

5 weeks a go i got a replacement hub 3

i put a fan next to it so it doesn't over heat 

4 weeks 3 days until i leave virgin media, the hub 3 must be the worst hub there is 

this is on a wired connection, not wi-fi 

13 REPLIES 13

bhaskarsamani
Superfast

The hub 3 has crashed again 

carl_pearce
Community elder

A new HUB isn't going to fix network issues.

bhaskarsamani
Superfast

Downstream bonded channels
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 139000000 -0.5 38 256 qam 1
2 147000000 -0.7 38 256 qam 2
3 155000000 -0.7 38 256 qam 3
4 163000000 -0.2 38 256 qam 4
5 171000000 0.2 38 256 qam 5
6 179000000 0.4 38 256 qam 6
7 187000000 0.2 38 256 qam 7
8 195000000 0 38 256 qam 8
9 203000000 -0.2 38 256 qam 9
10 211000000 -0.4 38 256 qam 10
11 219000000 -0.2 38 256 qam 11
12 227000000 0 38 256 qam 12
13 235000000 0.2 38 256 qam 13
14 243000000 1 38 256 qam 14
15 251000000 1.7 38 256 qam 15
16 259000000 2.2 38 256 qam 16
17 267000000 2.2 38 256 qam 17
18 275000000 2.2 38 256 qam 18
19 283000000 2.2 38 256 qam 19
20 291000000 2 38 256 qam 20
21 299000000 2 38 256 qam 21
22 307000000 1.7 38 256 qam 22
23 315000000 1.7 38 256 qam 23
24 323000000 1.7 38 256 qam 24

bhaskarsamani
Superfast

Upstream bonded channels
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
1 49600000 43.8 5120 64 qam 1
2 36600000 42.5 5120 64 qam 3
3 30100000 44.3 5120 64 qam 4
4 23600000 42 5120 16 qam 5
5 43100000 43 5120 64 qam 2

Virgin media service status page let me book a engineer appointment, it's not untill Tuesday 

bhaskarsamani
Superfast

Downstream bonded channels

Channel

Frequency (Hz)

Power (dBmV)

SNR (dB)

Modulation

Channel ID

1

139000000

-0.5

38

256 qam

1

2

147000000

-0.7

38

256 qam

2

3

155000000

-0.5

38

256 qam

3

4

163000000

-0.2

38

256 qam

4

5

171000000

0.2

38

256 qam

5

6

179000000

0.5

38

256 qam

6

7

187000000

0.2

38

256 qam

7

8

195000000

0

38

256 qam

8

9

203000000

-0.2

38

256 qam

9

10

211000000

-0.2

38

256 qam

10

11

219000000

0

38

256 qam

11

12

227000000

0

38

256 qam

12

13

235000000

0.4

38

256 qam

13

14

243000000

1

38

256 qam

14

15

251000000

1.9

38

256 qam

15

16

259000000

2.4

38

256 qam

16

17

267000000

2.4

38

256 qam

17

18

275000000

2.4

38

256 qam

18

19

283000000

2.2

38

256 qam

19

20

291000000

2

38

256 qam

20

21

299000000

2.2

38

256 qam

21

22

307000000

1.9

38

256 qam

22

23

315000000

1.7

38

256 qam

23

24

323000000

1.9

38

256 qam

24

 

bhaskarsamani
Superfast

downstream power levels are changing a lot

Downstream bonded channels

Channel

Frequency (Hz)

Power (dBmV)

SNR (dB)

Modulation

Channel ID

1

139000000

10.1

38

256 qam

1

2

147000000

9.8

38

256 qam

2

3

155000000

9.5

38

256 qam

3

4

163000000

9

38

256 qam

4

5

171000000

9

38

256 qam

5

6

179000000

8.5

38

256 qam

6

7

187000000

8.4

38

256 qam

7

8

195000000

7.9

38

256 qam

8

9

203000000

7.3

38

256 qam

9

10

211000000

7

38

256 qam

10

11

219000000

6.6

38

256 qam

11

12

227000000

6.4

38

256 qam

12

13

235000000

6

38

256 qam

13

14

243000000

6.5

38

256 qam

14

15

251000000

6.6

38

256 qam

15

16

259000000

7

38

256 qam

16

17

267000000

6.6

38

256 qam

17

18

275000000

6.6

38

256 qam

18

19

283000000

6.6

38

256 qam

19

20

291000000

6.6

38

256 qam

20

21

299000000

6.6

38

256 qam

21

22

307000000

6.6

38

256 qam

22

23

315000000

6.5

38

256 qam

23

24

323000000

6.5

38

256 qam

24

 

bhaskarsamani
Superfast

This connection is no good for games like runescape 

If it just randomly dis connects