on 15-02-2024 14:55
Does anyone have a contact number so I can get my broadband put in a different room ? I’ve just joined and it’s been put in the front bedroom not the living room 🤷♀️
on 15-02-2024 15:12
VM Customer Service : 0345 454 1111
on 15-02-2024 15:14
It would be the usual number for VM customer service 0345 454 1111.
There can be a £25 charge for this service but then you sound surprised by the current location. Was there no consultation with you about this? If it's VM oversight I would ask that any fee is waived.
on 19-02-2024 10:07
Hi there @Michelletm12345
Thank you so much for your post and welcome to the community forums, it's great to have you here.
A big thank you to our community members for their help so far, we can arrange an appointment for you to move the Hub but there would be a call out charge of £25. If you are happy for me to try and arrange this for you then do let us know and we would be happy to pop you a message here.