Forum Discussion

kieranarstall's avatar
kieranarstall
On our wavelength
2 years ago
Solved

Microsoft teams now suffering from lag and interruption every 15 seconds.

Internet speeds are fine but latency is poor, this has been happening to all VM customers in the London area for a few days now. Initially affecting gaming with stutter lag and catch ups but now is i...
affecting everyone region 20
latency
VM know not addressing
  • CoolNerdDude's avatar
    CoolNerdDude
    2 years ago

    Issue impacting Virgin Media users in the UK is FIXED as of 30 minutes ago. Thanks again to everyone that helped report this problem and provided us with the info that we needed to push for resolution! 🙂

CoolNerdDude's avatar
CoolNerdDude
Tuning in
2 years ago

I am a MSFT engineer. I found that Virgin Media traffic is having issues with all Azure-hosted properties as part of an xCloud investigation here: https://www.reddit.com/r/xcloud/s/MKFoPbe9Kj

I've escalated this issue internally with the right people. Will post an update once it's resolved 🙂

CoolNerdDude's avatar
CoolNerdDude
Tuning in
2 years ago

Issue impacting Virgin Media users in the UK is FIXED as of 30 minutes ago. Thanks again to everyone that helped report this problem and provided us with the info that we needed to push for resolution! 🙂

  • carl_pearce's avatar
    carl_pearce
    Superstar
    2 years ago

    Was this on VM's side?