New Microsoft Outlook

Hi

Having the same issue stopped working on the 23rd and it appears VM does not have a solution or do they?

Come on VM sort the issue

Thanks

I am having the same issue come on Virgin step upto the mark and resolve the issue

Same issue with virgin email account

Hi Oggi3627 

Thanks for posting and welcome to the community. Apologies for any email issues. Try this;

Sign into the My Virgin media account for the email concerned with your VMO2ID
Select Account Settings
Select Identity & Security Settings
Select Manage your products
Select Manage email app password
Click on the blue button 'Get New Password'
Make a note of the generated password. This is what you use in the mail apps along with the Virgin Media email address as the username.

Update have a new password xxxx-xxxx-xxxx-xxxx used it as password for both when adding a new imap account (virginmedia email)  now working