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Longer coax cable from wall to hub

sepph
Joining in

Hi,

We switched to Virgin about a year ago. When it was installed the cable used from the wall to the hub was 1m. Is it possible to get a longer cable? I've seen mention of a 3m cable being sent out for free. The cable is of the push on type at both ends.

3 REPLIES 3

John_GS
Forum Team
Forum Team

Hi @sepph 

Thanks for posting and welcome to the community. I'll send you a PM to help 🙂

John_GS
Forum Team


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Hello @John_GS

I also would like to get a longer cable sent out. How do I go about requesting this.

Thanks

Hi @Iw6 

Welcome to the community forums. 

Are you looking for a rewire or just a longer cable? 

If it's just a longer cable, can you please advise how long cable you're requesting and were in the set up the cable you need is?

Here to help 🙂
Virgin Media Forums Agent
Carley