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Longer Coax cable 3m

Matt2823
Joining in

Hi, 

I currently have a 2m coax cable but this places my hub 3 in a place where my WIFI is inconsistent (Near TV, consoles and other electronic devices.

I've read buying non VM coax cables is a no go, So how do I go about this. I only need it to be 3m in length to put my hub in a better position.

Thanks, Matt 

15 REPLIES 15

Hi Pongo42, 

Thanks for coming back to me with an update via private message. 

I'm glad you've received the new cable and things are resolved for you. 

If you have any further issues, pop back and let us know. 

Thanks, 

Kath_P
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs


Quita25
Joining in

I would like to enquire about getting a 3m cable sent out to me

Hi Quita25, 

Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums.

This is something we can arrange for you but in order to do that I will need to confirm some information with you to pass security. 

I have sent you a direct message to allow us to do this with you in a private space. If you are using a PC/Laptop then you can just click on the little ✉ at the top right-hand side of the page to access your inbox. If you are on a mobile/tablet device then instead click on the little circle icon in the top right then select 'Messages'. 😊

Thanks, 

Kath_P
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs


Hi Quita25, 

Thanks for taking the time to stick with me via private message. 

I'm happy I was able to get things sorted for you and the new cable is on it's way. 

Let us know how things are once it's arrived. If you need anything else - you know where we are. 

Thanks, 

Kath_P
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs


Hi I need 3m cable to run tv/hub from wall socket as supplied one is far too short how do I order this please ?

liam

Hello Kidzplay2005,

Welcome to the community and thanks for taking the time to post here on the forums. Have you been able to speak to the team to get this ordered or do you still need assistance?

If you still need us, please respond to my private message and we can get this done for you. 

Kind Regards,

Steven_L