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Location Services not working

Gollum245678908
Joining in

I got my 1Gig broadband installed on 12th March morning. But since then, any of the apps which uses location services are either not working at all or showing incorrect location.

1. On iPhone, Google Maps and Apple Maps shows I am in a different location which is like 2-3 kms away.

2. On iPad, Google Maps and Apple Maps don’t work at all.

3. On iPhone dating apps such as Grindr, Tinder, etc. don’t load at all. 
4. On iPhone / iPad, if I open Google in a browser and use “my precise location” it throws an error “Can’t update your location”.

5. Same issue with my friend’s iPad and iPhone if connected to Virgin Media broadband.

6. If I switch to cellular, everything starts working fine. 

Virgin Media CS informed that moving to IPV4 from IPV6 will help. Does that even makes sense? Please help. Otherwise I’ll have to switch broadband providers. 

14 REPLIES 14

I get what you are trying to say. As mentioned in my original post, it’s not working across many devices. Even on a Mac, I tried using different browsers, searched My Location “precise” on Google, it couldn’t detect, even though all the necessary permissions are in place. 

What should I be doing differently?

jpeg1
Alessandro Volta

Since you have only just arrived there, you haven't given Google enough location information for them to place you on their map.

They will catch up with you sooner or later depending on how much you give away on social media and sales companies, that all share your data with Google and other data aggregation companies. 

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.

I haven’t faced this issue ever before. Even when I moved to a new location or while travelling. Right now, all of the apps / websites which use location, either say “ we cannot locate you” or show me in a completely different location. 

The 'different location' happens frequently here, when due to a network change a customer is given a new WAN IP that was previously used somewhere else. It usually takes the usual suspects to update their databases.

Personally I don't like being tracked by big companies which is why I use a VPN to make it harder for them. 

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.