Hello,
I am under tenancy in a specific room of a shared house.
The landlord has provided an EE broadband service for the whole house to use, we can access this through WiFi.
Lots of gamers at the address, often I cannot even watch Youtube, obviously not a good enough broadband.
I tried to sign up to EE as a separate customer to EE to have broadband in my own name and account to my own room, they and every other broad band provider that uses the Open Reach infrastructure cannot do this, I am told this is because the address of the whole house is only registered as a whole house under the one Unique Property Reference Number 30026137 and also just as one identity under the Royal Mail/Post Office PAF (Postal Address File). The landlord did not bother to register all the individually tenancies with separate identities, so for example as if the one building had just the one street number (which it does) but split up into a block of flats or actually just as room numbers.
How goes it with Virgin Media?
You have a different wiring/cable infrastructure for a start, are you able to provide me with a broadband and TV service just under my account,, my name, my room number, my payment details etc,?
