Forum Discussion

jaluda's avatar
jaluda
Tuning in
2 years ago

Last hope of fixing our issue. Connections dropping, WiFi and ethernet

Hi We have been having issues with our broadband for a few weeks now. The connections keep dropping on both WiFi and ethernet. It is on various devices, Android, Apple, smart TV, smart speakers etc....
Steven_L's avatar
Steven_L
Forum Team
2 years ago

Hey jaluda,

Welcome back to the community and thanks for taking the time to post.
I’m sorry to hear of the issues that you’re having with your connection at the moment and for the whole experience that you've had trying to get your issues resolved, this is far from the service that any of our customers should be having. I can arrange the appointment from here but would need to confirm a few details via a private message, that I will drop over in a moment. Please look out for the private message and we can get started.
Kind Regards,
Steven_L