Intermittent Signal in Area

[Mr-Hare]

Having a slight issue today with one of the downstream channels going crazy with errors. I've rebooted and it does the same thing. It's been the last hour now. No issues on any of the other channels and it hasn't gone offline or anything. But checking the test it does throw up the area having intermittent signal issues. But this one channel does keep going up and up in errors every time I check on it. 

I'm guessing it's our turn for the oversubscribed area faults. 

[Mr-Hare]

Downstream bonded channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

1	331000000	2.4	38	256 qam	25
2	139000000	2.9	37	256 qam	1
3	147000000	2.9	37	256 qam	2
4	155000000	2.7	37	256 qam	3
5	163000000	2.7	37	256 qam	4
6	171000000	2.5	37	256 qam	5
7	179000000	2.7	37	256 qam	6
8	187000000	2.7	37	256 qam	7
9	195000000	2.5	38	256 qam	8
10	203000000	2.2	37	256 qam	9
11	211000000	1.7	37	256 qam	10
12	219000000	1.5	38	256 qam	11
13	227000000	1.5	37	256 qam	12
14	235000000	1	37	256 qam	13
15	243000000	0.4	37	256 qam	14
16	251000000	0	37	256 qam	15
17	259000000	0	37	256 qam	16
18	339000000	2.5	38	256 qam	26
19	347000000	2.7	38	256 qam	27
20	355000000	2.9	38	256 qam	28
21	363000000	3.2	38	256 qam	29
22	371000000	3	38	256 qam	30
23	379000000	1.7	38	256 qam	31
24	387000000	0.9	38	256 qam	32

Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1	Locked	38.9	3	0
2	Locked	37.6	0	0
3	Locked	37.6	4	0
4	Locked	37.3	6	0
5	Locked	37.3	16	0
6	Locked	37.6	16	0
7	Locked	37.6	21	0
8	Locked	37.6	19	0
9	Locked	38.6	6	0
10	Locked	37.6	5	0
11	Locked	37.6	5	0
12	Locked	38.6	5	0
13	Locked	37.6	6	0
14	Locked	37.6	5	0
15	Locked	37.3	6	0
16	Locked	37.6	0	0
17	Locked	37.6	0	0
18	Locked	38.6	1	0
19	Locked	38.6	19	0
20	Locked	38.6	18	0
21	Locked	38.9	5	0
22	Locked	38.6	5	0
23	Locked	38.6	0	0
24	Locked	38.9	1466	26771

[Mr-Hare]

Upstream bonded channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

1	36599981	47	5120	64 qam	3
2	23599993	47	5120	64 qam	5
3	30099981	47	5120	64 qam	4
4	43099998	47	5120	64 qam	2
5	49600009	47	5120	64 qam	1

Upstream bonded channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

1	ATDMA	0	0	0	0
2	ATDMA	0	0	0	0
3	ATDMA	0	0	0	0
4	ATDMA	0	0	0	0
5	ATDMA	0	0	0	0

[Mr-Hare]

Network Log

Time Priority Description

09/11/2024 11:18:46	Warning!	RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
09/11/2024 11:08:26	Warning!	TCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
09/11/2024 11:08:26	Warning!	Initializing Channel Timeout Expires - Time the CM can perform initial ranging on all upstream channels in the TCS has expired;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
09/11/2024 10:16:35	Warning!	RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
05/11/2024 23:54:47	critical	No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
04/11/2024 19:47:39	notice	DHCP Renew - lease parameters tftp file-cmreg-vmdg505-bbt062+voc-b.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
04/11/2024 19:47:39	Error	DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
02/11/2024 10:55:32	critical	No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
01/11/2024 20:50:40	notice	DHCP Renew - lease parameters tftp file-cmreg-vmdg505-bbt062+voc-b.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
01/11/2024 20:50:40	Error	DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
30/10/2024 19:18:5	critical	No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
30/10/2024 14:21:44	notice	LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
28/10/2024 10:21:10	critical	No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
28/10/2024 05:44:38	notice	DHCP Renew - lease parameters tftp file-cmreg-vmdg505-bbt062+voc-b.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
28/10/2024 05:44:38	Error	DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/10/2024 13:39:59	critical	No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
22/10/2024 15:41:31	Warning!	RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
22/10/2024 08:12:48	critical	No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
22/10/2024 01:26:17	Warning!	RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
21/10/2024 02:26:32	critical	No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;

[Mr-Hare]

 

[John_GS]

Hi @Mr-Hare 

Thanks for posting and welcome back to the community.

Sorry to hear of any Broadband issues. We've done a check today and everything does seem sorted for you.

Please do reach back out if you need further help.