I’m expecting WiFi pods, how long do they take to arrive?

[Firefly65]

Does anyone know how long it takes for WiFi pods to arrive? Thanks 

[Client62]

This forum has repeated reports that even after multiple calls, Customer Service fail to supply any VM Pods.

[Alex_RM]

Hi Firefly65,

Thanks for posting and welcome to our community 😊

Sorry to hear you're waiting on a WiFi pod, if we've submitted a request for a pod, the request can take up to 14 days, you would then receive a text message to confirm delivery instructions. 

Due to the area you're in this isn't something we can help with, but you can call us on 150/ 0345 454 1111 and would automatically be connected to the specialist team that can help.

Alex_Rm