cancel
Showing results for 
Search instead for 
Did you mean: 

Hub5x not working

pandaexpress2
Tuning in

My internet disconnected overnight and woke up to flashing blue light and no amount of resetting fixes it. I have looked at all the info and discovered that it doesn’t have a wan ip in either ipv4 or ipv6. 

how do I fix it?

3 REPLIES 3

Cardiffman282
Problem sorter

Check for local faults on 0800 561 0061 

---------------
Cancel VM here
Complain to VM
here
Demand compensation from VM here
Demand your call recordings here
Monitor the state of your VM connection here

No local faults 

pandaexpress2
Tuning in

After doing a factory reset from the hub console it is working now