on 08-05-2024 17:41
I am having trouble logging into the admin panel on my new hub 5, i keep getting told that my password is incorrect.
The password on the bottom is this below. i am reading it as "fuo/7iePFnzg", but the slash looks wrong, and not like the other slashes. I have also tried a 60 second reset button press and that has changed nothing.
Anyone any idea?
Answered! Go to Answer
08-05-2024 17:51 - edited 08-05-2024 17:52
Try a lower case v or y. Sometimes the printing on those labels is pretty poor.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
08-05-2024 17:51 - edited 08-05-2024 17:52
Try a lower case v or y. Sometimes the printing on those labels is pretty poor.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 08-05-2024 18:02
on 08-05-2024 18:43
Was a misprinted y 😁.