cancel
Showing results for 
Search instead for 
Did you mean: 

Hub5 Password Incorrect 192.168.0.1

bizzehdee
Tuning in

I am having trouble logging into the admin panel on my new hub 5, i keep getting told that my password is incorrect.

The password on the bottom is this below. i am reading it as "fuo/7iePFnzg", but the slash looks wrong, and not like the other slashes. I have also tried a 60 second reset button press and that has changed nothing.

Anyone any idea?

PXL_20240508_161041931.jpg

1 ACCEPTED SOLUTION

Accepted Solutions

Adduxi
Very Insightful Person
Very Insightful Person

Try a lower case v  or y. Sometimes the printing on those labels is pretty poor. 

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

See where this Helpful Answer was posted

3 REPLIES 3

Adduxi
Very Insightful Person
Very Insightful Person

Try a lower case v  or y. Sometimes the printing on those labels is pretty poor. 

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Yup my money is on y. You can just about make out two dots where the tail should be. 

---------------
Cancel VM here
Complain to VM
here
Demand compensation from VM here
Demand your call recordings here
Monitor the state of your VM connection here

Was a misprinted y 😁