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Hub 5x no Modem mode

MRxQPR1991
Joining in

Tuesday - last edited Tuesday

Another very disappointed customer who was sold on the idea I could use my own router and equipment multiple times I asked about modem mode. I even queried about existing customers saying its not available on the 5x but they assured me this feature has been released now and working.

 

Assuming ther only official option is using DMZ still using the x5 or has there been any other developments people are aware of. I see TP-Link have released a new device that some claim can replace the 5x.

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4 REPLIES 4

alexhull24
Tuning in

Tuesday

I was also mid-sold on the basis of this being resolved. I have multiple issues with the Hub5x. 

I just checked software again and it’s not visible as an option on mine (firmware 2.40.13-2210.4).

As I’ve said to others, if you have an option to cancel during cooling off period and have other options for fibre, leave. Hopefully some voting with their feet will prompt action eventually.

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MRxQPR1991
Joining in
In response to alexhull24

Tuesday

Unfortunately I have virgin or gigaclear and I'm now with virgin due to months and months of issues with my gigaclear installation 

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legacy1
Alessandro Volta

Tuesday

you might be able to go to http://192.168.0.1/?page=modemmode but may only work on the top port 1Gb

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BQM, Test for outgoing ports and SSL/L2TP VPN test

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Cardiffman282
Problem sorter

Tuesday

What's the device's hyperlink? 

---------------
Cancel VM here
Complain to VM
here
Demand compensation from VM here
Demand your call recordings here
Monitor the state of your VM connection here
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