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Hub 5x Modem Mode Request

bolto90
On our wavelength

@VirginMedia any news on when were getting modem mode enabled for the Hub 5x

22 REPLIES 22

Tudor
Very Insightful Person
Very Insightful Person

Nice Christmas present for everyone if it comes before then.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

HobbitFeet
Joining in

I'm another new customer, just went live on Thursday.  I'm disgusted that modem only mode is not available for such a high priced service.  Your own engineer wasn't even aware you can't switch the 5x into modem only mode.


@HobbitFeet wrote:

I'm another new customer, just went live on Thursday.  I'm disgusted that modem only mode is not available for such a high priced service.  Your own engineer wasn't even aware you can't switch the 5x into modem only mode.


I'm sure VM will take that feedback on board and release modem mode toot suite!

Hello HobbitFeet.

Thanks for your post regarding the option to turn the Hub5x into modem mode.

With the Hub5x being a fairly new piece of kit. We do need to run trials and test the option to turn on modem mode first.

This is currently in the trial period and we hope to release it with a new firmware update. once we know it is working perfectly.

Sadly we have actual release date yet.

Gareth_L

Is there any news on whether this is being released? 

No.

bolto90
On our wavelength

Leave as soon as contracts up and counting the days down

asim18
Rising star

Hold on a minute.... Why is VM working backwards???

Surely you are supposed to make a modem/gateway device first, and then implement routing functionality if you need.

VM seems to have built an all in one modem/gateway/router abomination and is now desperately trying to remove the routing functionality?

Seems bizarre to me.

legacy1
Alessandro Volta

@asim18 wrote:

Hold on a minute.... Why is VM working backwards???


Thats what I said🤑

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Shame