Hub 5 firmware newer than 6.9.35-2302.6

[smithy01793]

Hi all hope you are all well. 

So my hub5 is runng firmware version 6.9.35-2302.6 and has been since September.

I know there is a newer version that resolves some issues with packet loss etc. 

I have tried a few reboots and completely powered down for a few mins and back on still no joy. 

Anyone else know exactly how to resolve this

Cheers tom

[Matthew_ML]

Hey smithy01793, thank you for reaching out and I am sorry to hear this.

We normally sent updates to the hub in the early hours of the morning, however I have taken a look at our side and everything is looking fine.

Please can you post your BQM here. Cheers