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Hub 5 cable

Varls
Joining in

No broadband for two days no callback from Virgin as promised, think it’s the wall to hub 5 fibre optic cable, where can I get one? Any help appreciated thanks

2 REPLIES 2

Client62
Legend

Check which one you need ...

Hub 3/4/5 have a coax cable to the wall.
Only Hub 5x has a fibre optic cable.

 

Akua_A
Forum Team
Forum Team

Hi @Varls 

Welcome to our community forums and sorry to hear you are having issues with your hub 5. We can understand the inconvenience caused. We can however see that you were recently in contact with our team and an appointment has been scheduled. Please let us know how the appointment goes and if you need any further help.

Thanks,

Akua_A
Forum Team

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