Hub 5 Keeps losing connection

[Esrasnatas]

Hi, "Upgraded" to the hub 5 and have suffered countless connection problems. I randomly lose connections from my devices, wireless and wired. I've had red flashing light several times, currently there is an issue in the area and I can barely watch TV let alone get a game of COD. I know, 1st world problems, but its very frustrating. I randomly a speed test today and got 1.8Gb, which while very nice is clearly wrong. I did see that some fixes for this was an engineer coming out to fix the speed. Is there any way this can be checked for me? 

[Esrasnatas]

I ran a speed test, not randomly a speed test. 

[Client62]

If there is a known fault, speed tests etc are not a fix.

Call 0800 561 0061 - this automated number may give you a clue when the service will be fixed.

[ns006m]

The wifi on the router is the problem.

I had the same problem, 3 engineer visits, all connections changed inside and out, a hub change and was still getting disconnects. I cured the problem by putting the router into modem only mode. Not had a disconnect since.